Emergency Procedures

Roles and Responsibilities

The Immediate Notification System and Apache Alerts text-messaging systems allows TJC to provide immediate notification to faculty, staff and students in the event of a campus security, crime or weather-related emergency.

The Immediate Notification System, operated through the Voice-Over Internet Protocol telephone system, allows the Campus Police office and TJC’s Environmental Safety Director to broadcast an emergency voice message through the speakers of all TJC telephones. The message can be heard even if a phone is in use at the time of the broadcast.

Apache Alerts, a cellular telephone text-messaging system, allows faculty, staff and students to receive text messages via college email and on their cellular telephone, notifying them of extreme emergencies. Participants must opt-in through Apache Access in the TJC Alert Notifications channel to receive these texts.

The use of INS and Apache Alerts for security/crime or weather notifications is at the discretion of the Campus Police office, the Environmental Health and Safety Director, the Provost & Vice President for Academic and Student Affairs and the President only.

All news media notification and interaction is the responsibility of the Director of Public Affairs and Media Relations, who should be contacted immediately in the event of any direct inquiry made by a member of the media. The Director of Campus Police will notify the Director of Public Affairs and Media Relations as soon as possible immediately following an event which may merit news media notification or inquiry.

Requests for emergency student notifications are referred to and handled by the Campus Police office. The Campus Police office will contact the appropriate Dean’s office and the message will be delivered by a member of the Dean’s staff or a representative of the Provost & Vice President for Academic and Student Affairs Office.

Messages delivered should be to call a family member or to go to a destination designated by a family member of the message recipient. The instruction to deliver the emergency message must come directly from a family member. The College representative delivering the message should stand by as the student receives the message to offer the services of the College and to counsel the student.

After hours, the Campus Police officer on duty will handle requests as directed by Campus Police Guidelines. Emergency messages delivered in the residence halls will be delivered by a Residence Director if available.

What to do:

Contact Campus Police at 903-510-2222.

Faculty/staff need to take charge of the situation; secure area; and try to maintain calmness. Also remove unnecessary participants from area.

Death Notification

Contact Campus Police at 903-510-2222.

In the event of a student death on the TJC campus, the Assistant Vice President for Student Affairs, in addition to the emergency notification list, will be notified. The Assistant Vice President for Student Affairs will then notify the next of kin and submit a report of final disposition to the Provost.

After normal school hours or during weekends, Campus Police officers will contact on-campus personnel and assist in implementing appropriate measures.

Proper Notification:

  1. Death of Faculty/Staff:
    1. Campus Police (903-510-2222)
    2. Tyler Police Department
    3. College President
    4. Executive Director, Human Resources
    5. Environmental Health and Safety Director
    6. Director, Public Affairs and Media Relations
  2. Death of Student:
    1. Campus Police (903-510-2222)
    2. Tyler Police Department
    3. Assistant Vice President for Student Affairs
    4. Provost & Vice President for Academic and Student Affairs
    5. College President
    6. Environmental Health and Safety Director
    7. Director, Public Affairs and Media Relations
  3. Death of Visitor:
    1. Campus Police (903-510-2222)
    2. Tyler Police Department
    3. Assistant Vice President for Student Affairs
    4. Provost & Vice President for Academic and Student Affairs
    5. College President
    6. Environmental Health and Safety Director
    7. Director, Public Affairs and Media Relations

After normal school hours or during weekends, Campus Police officers will contact on-campus personnel and assist in implementing appropriate measures.