Emergency Procedures

Security/Crime Alert

The Immediate Notification System and Apache Alerts text-messaging systems provide the capability of immediate notification to faculty, staff and students in the event of a campus security, crime or weather- related emergency.

The Immediate Notification System, operated through the Voice-Over Internet Protocol telephone system, allows the Campus Police office – and TJC’s Environmental Safety Director – to broadcast an emergency voice message through the speakers of all TJC telephones. The message can be heard even if a phone is in use at the time of the broadcast.

Apache Alerts, a cellular telephone text messaging system, allows faculty, staff and students to receive text messages via college email and on their cellular telephone, notifying them of extreme emergencies. Participants must opt-in through Apache Access in the TJC Alert Notifications channel to receive these texts.

The use of INS and Apache Alerts for security/crime or weather notifications are at the discretion of the Campus Police office, the Environmental Health and Safety Director, the Provost and Vice President for Academic Student Affairs and the President only.

Media Inquiry and Notification

All news media notification and interaction is the responsibility of the Director of Public Affairs and Media Relations, who should be contacted immediately in the event of any direct inquiry made by a member of the media.  The Director of Campus Police will notify the Director of Public Affairs and Media Relations, as soon as possible, immediately following an event which may merit news media notification or inquiry.

Emergency Messages

Requests for emergency student notifications are referred to and handled by the Campus Police office. The Campus Police office will contact the appropriate Dean’s office and the message will be delivered by a member of the Dean’s staff or a representative of the Provost and Vice President for Academic Student Affairs Office.

Messages delivered should be to call a family member or to go to a destination designated by a family member of the message recipient. The instruction to deliver the emergency message must come directly from a family member. The College representative delivering the message should stand by as the student receives the message to offer the services of the College and to counsel the student.

After hours, the Campus Police officer on duty will handle requests as directed by Campus Police Guidelines. Emergency messages delivered in the residence halls will be delivered by a Residence Director if available.