Medical Office Management
Nature of the Profession
Medical Office Professionals perform highly specialized work requiring knowledge of medical terminology and technical procedures. They may be responsible for a variety of clerical duties necessary to run an organization efficiently. These include the following tasks:
- Office assistant: Greet patients, answer telephones, schedule appointments, update medical records.
- Patient account representative: Post charges & payments, handle collections, schedule appointments, arrange for hospital admissions and lab.
- Medical information specialist: Update and file patient medical records.
- Insurance specialist: Complete insurance forms, handle billing and collections.
- Coding specialist: Code surgeries and procedures, reconcile claims, and conduct appeals.
- Office manager: Act as liaison between physician and staff, order supplies, prepare statistical reports, review personnel performance and work schedules.
Medical office professionals usually work in clean, well-lit, and well-ventilated surroundings. The average work week is generally 40 hours which may include evenings and weekends. When working in small offices, this person usually handles a variety of clerical duties. Employers may be doctors, dentist, clinics, hospitals, health maintenance organizations, pharmaceutical companies, and medical insurance companies.
$24,000 - 30,000 per year
Salaries vary a great deal reflecting differences in skill, experience, and level of responsibility. Salaries also vary in different parts of the state and country. Various certifications may impact salary.
Medical office professionals held about 408,000 jobs in 2006, ranking among one of the largest occupations in the U. S. economy. Growth in this job market is expected to be 16 percent through 2016 as the health services industry expands because of technological advances in medicine, and a growing and aging population.