Degree Plans - Desktop Support Technician (Certificate)

Record details

Our Desktop Support Technician Certification program prepares you for a career as a computer support specialist.

Helpdesk technicians are an integral part of the computer software and technology business because they are a bridge between the customer and the support technician.

Once completed, our program will allow you to help others resolve their computer issues related to the use of computer hardware and software, including printing, installation, word processing, electronic mail and operating systems.

Catalog Year
2019-2020
Degree Type
Certificate
Available Online
No
Available Hybrid
No
TSI
Exempt
Degree Plan
First Semester  

ITSC 1305 Introduction to PC Operating Systems***

3
ITNW 1325 Fundamentals of Networking Technologies 3
ITSC1325 Personal Computer Hardware
COSC 1301 Introduction to Computing 3
Second Semester  

ITSC 1321 Intermediate PC Operating Systems

3

ITSY 1300 Fundamentals of Information Security

3

EECT 1300 Technical Customer Service

3

ITNW 1358 Network +

Total Semester Hours 24

***Course is offered in 8-week terms only.

Gainful Employment Report
https://www.tjc.edu/ge/desktopsupport