Record details
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Our Desktop Support Technician Certification program prepares you for a career as a computer support specialist.
Helpdesk technicians are an integral part of the computer software and technology business because they are a bridge between the customer and the support technician.
Once completed, our program will allow you to help others resolve their computer issues related to the use of computer hardware and software, including printing, installation, word processing, electronic mail and operating systems.
- Catalog Year
- 2023-2024
- Degree Type
- Certificate
- Available Online
- No
- Available Hybrid
- No
- TSI
- Exempt
- Degree Plan
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First Semester ITSC 1305 Introduction to PC Operating Systems
3 ITNW 1325 Fundamentals of Networking Technologies
3 ITSC 1325 Personal Computer Hardware
3 COSC 1301 Introduction to Computing
3 EECT 1300 Technical Customer Support
3 Second Semester ITSC 1321 Intermediate PC Operating Systems
3 ITSY 1300 Fundamentals of Information Security
3 EECT 1309 Fundamentals of Cloud Computing
3 ITNW 1358 Network +
3 Total Semester Hours 27