Tyler Junior College

TJC unveils multi-modal alert system

Published Friday, 6th January 2012

TJC unveils multi-modal alert system

Tyler Junior College has launched a text-alert system that promises to send word to thousands of students, faculty and staff when emergencies, delays or cancellations arise.

The TJC Alert Notification System will be used when weather or security issues warrant immediate notification of TJC students and employees.

The service is available to all faculty, staff and students of TJC. It offers the opportunity for TJC to send notification to subscribers via cell phone text, e-mail and voice-mail.

Though the service was first announced to faculty and staff during the Fall semester as "opt in," new State legislation requires that employees and students be included in such a system beginning with the Spring 2012 semester. TJC is working to make certain all faculty, staff and students are enrolled with at least one mode of emergency notification.

"The service is the result of a contract with e2Campus," said Larry Mendez, TJC chief information officer. "The TJC Alert Notification System provides a multi-modal approach to communication that will allow for the integration of SMS, e-mail, voice-mail, digital signage, social media and other communication methods."

Though designed primarily for emergency notifications, TJC Alert Notification offers five optional groups to provide targeted mass communications for: Apache athletics, campus activities, clubs and organizations, information technology alerts and residence hall activities.

The system has the capability of storing two SMS phone numbers, six e-mail address, and two voice numbers per subscriber. Subscribers are encouraged to update their account to reflect the latest cell phone and/or personal e-mail addresses by logging in to Apache Access, the College portal.

"The new system is another example of the College’s efforts to improve communication and toward providing a safe and civil college environment," said Dr. Johnny Moore, vice president of student affairs.

More information about creating or modifying an account may be found at http://www.tjc.edu/it/training/e2campus/tjcanfaqsfinal.pdf.

Author
Fred M. Peters

Date
1/6/2012

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