IT & Service Desk

First Level Support

• If you need information about class schedules, registration, financial aid, payments, transcripts, or admissions information, please call 903-510-2385.
• The IT Service Desk is now on Facebook, please check it out at http://www.facebook.com/TJCServiceDesk

Online Support Chat Session

• Service available Monday through Friday from 9 a.m. to 4 p.m.
• To initiate chat session, click on the following link: support.tjc.edu

Compatible Browsers

• Due to compatibility issues between Blackboard and Banner with Internet Explorer 10 (IE 10), we recommend downloading and installing Firefox version 3.6.25 (for WebCT) and using Internet Explorer 8 (for Banner).
• Firefox is a compatible browser for both Blackboard and Canvas.

Supported Mobile Devices

• iPhone
• Android
• Selected other devices
• See our Mobile Device Policy found on the related downloads page for more information.

Upcoming Maintenance Schedule

• September 14, 2013, midnight until September 16, 2013, midnight

Across the Wire Newsletter

In publishing this monthly newsletter our goal is to provide valuable insight into IT related activities, and to highlight upcoming initiatives that will keep our college moving forward. These newsletters can be found on the related downloads page.

Information Technology Workshops for Faculty & Staff

The Information Technology Department is committed to providing quality training opportunities to all faculty and staff at Tyler Junior College.