Tyler Junior College

Virus/Spam Email Information

We try to employee different solutions to prevent viruses, spyware, adware, and spam emails from reaching our campus, but with new viruses coming out by the minute, and new techniques are employed to get you to download something nasty, it's difficult to keep up. See the additional pages on the right for helper points about how to identify spam, viruses, and spyware, and reduce the chances of you being a victim.

Virus/Spam Announcements

  • 8/6/2014 - Fraudulent E-mails Claiming to be from the IT Service Desk at TJC Reported

    Several variations of fraudulent e-mail messages claiming to be from the IT Service Desk have been reported. These e-mails ask you to click on a link and claim you must reply with personal information, such as your password, or risk having your accounts deactivated.

    These are not legitimate messages. Please delete the message if you receive it. These "spear phishing" e-mails are particularly difficult to block at the gateway because they are so targeted. However, the TJC IT Service Desk does its best to block these e-mails from coming through as soon as they are detected and to block responses to the address from which they are sent. If you accidentally replied to one to these messages with your password, change your password immediately by calling 903-510-3269 and selecting option 1.

    Subject: RE:  ITS-Faculty & staff Service Notification #014its‏‏‏ !!‏

    Dear Mailbox User

    Due to the strengthening our security system and improving your mailing experience, We have detected your mail settings are out of date. We want to upgrade all outlook mail boxes. To Complete this procedure, kindly Click Here to upgrade your account to the latest Outlook Web Apps 2014, login to the Exchange outlook admin system and automatically upgrade your mailbox by filling out the requirements correctly.

    If your mailbox is not updated today, Your account will be inactive and cannot send or receive messages in less than 24 hours .

    ITS Service Desk

    ©2014 Microsoft outlook. All rights reserved.

  • 7/28/2014 - Fraudulent E-mails Claiming to be from the IT Service Desk at TJC Reported

    Several variations of fraudulent e-mail messages claiming to be from the IT Service Desk or other TJC employees have been reported. These e-mails ask you to click on a link and claim you must reply with personal information, such as your password, or risk having your accounts deactivated.

    These are not legitimate messages. Please delete the message if you receive it. These "spear phishing" e-mails are particularly difficult to block at the gateway because they are so targeted. However, the TJC IT Service Desk does its best to block these e-mails from coming through as soon as they are detected and to block responses to the address from which they are sent. If you accidentally replied to one to these messages with your password, change your password immediately by calling 903-510-3269 and selecting option 1.

    Sample Text of Fraudulent E-mail (Note: Several variations of this email may exist. This is just a sample.)

    To:inf@hlp.org

    Subject: Help-desk

    Help-desk will undergo unscheduled system Maintenance today in order to improve your account. The new Microsoft Outlook Web access 2014 which will be installed on your email account. Your present account will be deactivated to create space for the new web access 2014. Please "CLICK HERE: http://upda-temail.hpage.ms/ " to Update Your Mailbox. Your account will be inactive if this survey is not completed.

    Thank you.
    IT Service Center(@)2014.
    ==========================================