Transcript FAQs
From the Office of the Registrar
Attention Current Students: The Registrars Office will not print unofficial transcripts. Your unofficial transcript can be obtained in Apache Access. If you have a hold on your account, you will not be able to view your transcript. To view and print your unofficial transcript:
- Log on to your Apache Access account
- Click on "Self-Service/Registration" under "Quick Links" on the left hand side of the page
- Click on "Student Records"
- Click on "Academic Transcript"
- Choose your Transcript Level
- Choose your Transcript Type
How do I get transcript(s) if I am not able to come to campus?
- Fax Request: Fax a filled out transcript request form (found in the related downloads) to (903) 510-2634.
- Written Request (Mail): Mail a filled out transcript request form (found in the related downloads) to:
Tyler Junior College
Attn: Transcripts
P.O. Box 9020
Tyler, TX 75711
If you need any further information call 1-800-687-5680 ext. 2400.
Where can I send my official transcripts?
Official High School transcripts go to the Admissions Office.
Tyler Junior College
Admissions Office
P.O. Box 9020
Tyler, Texas 75711-9020
Official College transcripts go to the Registrars Office.
Tyler Junior College
Registrars Office
P.O. Box 9020
Tyler, Texas 75711-9020
Can an official copy of my transcript be faxed?
No, a faxed transcript is not an official transcript.
I have a hold on my file, how to do I have this removed?
- Advising Holds: speak to an Academic Advisor for removal of this hold.
- Bad Address Hold: Go to the Registrar's office and complete a change of address form for removal of hold.
- Business Service Hold: money is owed to the college and this hold can only be removed by the Business Service office.
- Campus Safety Hold: Campus Safety will need to remove this hold. (This generally means you have a parking ticket.)
- Financial Aid Hold: Financial Aid will need to remove this hold. If it is an Exit Counseling hold, click on the link below which will take you to the Stafford Exit Counseling page. After completing the Exit Counseling Session, you will need to contact Financial Aid and give them your confirmation number and resubmit your transcript request to the Registrar's office. Click here for Exit Counseling
- Transcript Hold: a high school or college transcript from your previous institution(s) has not been received. In order to lift this hold we must receive the transcript(s) from those listed institutions that have caused the hold. TJC allows for one (1) academic semester of enrollment while waiting on the official transcript(s). However, you will not be able to register for the following semester or obtain a TJC transcript until all transcripts are received.
(High School transcripts must have a graduation date posted and must be mailed or walked-in to be considered official. If you sent your transcript before graduation you must send another with the posted graduation date.)
If I have a hold on my file can I have a transcript sent?
If you have a Business Service, Campus Safety or transcript hold on your file a transcript request will not be completed on your behalf. In addition, you will be unable to view or print your unofficial transcript through Apache Access.
How do I request my transcript from my other Colleges and Universities be evaluated? Why is this important?
To request a transcript evaluation please come to the Registrar’s Office or fax a evaluation request (see related downloads) to (903) 510-2634.
Having your transcripts evaluated is especially important for graduation and financial aid. Financial Aid requires all of your College and University transcripts be evaluated before they will disperse funds. If you are planning on graduating from TJC and classes from other institutions are needed to graduate it is important for those classes to be added to your TJC transcript.
